“I wore black because I liked it. I still do, and wearing it still means something to me. It’s still my symbol of rebellion — against a stagnant status quo, against people whose minds are closed to others’ ideas.”
― Johnny Cash
There are lot of books available in market on high performers, successful leaders, habits of successful people etc. Each has its own theory of what makes person a success. Many books are written by management experts based on lot of research.
My organisation Vivify works in field of talent assessment. Based on my experience, I see something common in way higher performers work. Some common themes that come across are
- Coming up with multiple options and comfort with numbers- For any given situation they come up with multiple options and analyse them well before choosing one. Secondly they are quite comfortable with numbers be it quantitative analysis, market figures or financial analysis.
- Dealing with stakeholders- High performers excel in dealing with stake holders, be it customers, peers, subordinates or board members. They usually come up with win-win deal and are seen as fair.
My experience is what really separates high performers from failures is how they deal with what I call as “Decline of Golden Era”.
Golden Era is that period of history when success is at its peak in every sphere of life be it arts, architecture, science & technology ex. Gupta rule is seen as golden era of Hinduism, while period between 9th to 12th century is seen as golden era of Islam. Period from 18th to early 20th century was golden era for Britain. Britons could proudly sing “Britannia rules the waves…Britons never never shall be slaves” (but make others slaves!)
“One day everything will be well, that is our hope. Everything’s fine today, that is our illusion”
Similarly each organisation has its golden era, when there is plenty of business, profitability is high, shares are up, employees get good pay hike/bonuses/promotions etc. After sometime decline sets in and things get tougher.
High performers are first to spot decline and start preparing for next wave, for them golden era is not a fixed period in history, it is cyclic. They hate status quo and start preparing for next golden era, which requires competencies which are very different from ones required for earlier golden era.
Low performers/failures are slow to spot decline, they believe that golden era is permanent and they should keep doing what they were doing. Even during decline they believe that trend will soon reverse and golden era will be back. Once they see no sign of return of golden era, they become cynic and get nostalgic. They refuse to change and keep blaming others for decline, irritate others with stories of golden era, criticise current policies etc. They never question their status quoist mentality and need for change.
I know one such person who worked for reputed large organisation, after spending 35 years in same function he retired 4 years ago. We will call him Shantaram, he looks like Paresh Rawal in Hera Pheri. Since I don’t know how he looked during “golden era”, I assume he must be like young Paresh.
In any get together Shantaram will always join group that is critical of current management set up. He will keep telling about how he ran organisation (unit which he headed was sold to stop financial losses), how he trained and motivated people, how good his team was ( none of his team members have anything good to say about him), how well he filed papers, how he stapled them, how he punched holes exactly in middle of A4 size paper, how useless current people are ….so on.
Shantaram is imprisoned in golden era and refused to get out of prison. Shantaram may be talented and may have contributed during golden era, but today is a failure.